Recover telecommunication in an area affected by a disaster.
About Promero
With global clients and worldwide operations, Promero is an award winning leading application sales, integration, consulting, and cloud based software as a service provider that specializes in the implementation of call center, customer relationship management, workforce and complex business applications, such as:
Oracle Contact Center Anywhere
Oracle CRM OD (On Demand)
Oracle COD (Contact On Demand)
Siebel CRM by Oracle
Salesforce CTI Connector
Cisco Unified Communications Systems
Monet Workforce Management
RiverStar CE (Customer Experience) Suite
IEX
Verint
Voxeo
Global Clients
Founded in 2001, Promero is a Gold Partner in the Oracle Partner Network and a Registered Partner of Cisco. Promero provides a full range of IT and professional services customized to meet each client’s specific needs and business objectives. Promero consultants work collaboratively to share their extensive industry experience and superior technical expertise with clients with specific needs related to CRM, VOIP IP PBX Telephony solutions for the enterprise and call center software technologies. Promero is dedicated to the cost-effective delivery of integrated IT solutions that achieve outstanding business success.
Today, enterprises overwhelmingly accept cloud solutions. Capital expense should no longer prohibit any size company from adopting best in class technology. With Promero, you have the flexibility to use Promero's hosted solutions with $0 capital expense. If and when it makes sense, you have the option to bring the solution on your premise. Promero offers the tools that you need, the way you want them. Promero provides a one stop shop for your call center needs. Maximize your call center performance with best in class call center software, workforce management, call center analytics and call scripting tools. Implement a Siebel call center solution in days, not weeks or months.
Promero services its customers through its state of the art hosting facilities. On demand and single tenant resources are available through Peak10. Peak 10 is the leading independent data center operator and managed services provider, delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. Its expert team embraces the industry's evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Peak 10 is SAS70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA).
Hosted Predictive Dialers
Hosted predictive dialers add as much as 150% call efficiency without the cost of large capital expenditures for premise based software.
Call Center Software Call center software for both on demand hosted solutions and premise based solutions enable superior customer relationship management and sales force automation.
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